如何发现优秀员工 FINDING&KEEPING GREAT EMPLOYEES

内容摘要 · · · · · ·

What makes an employee great? According to Harris and Brannick, great employees are those who match the culture of the company they work for and whose personal values align with the organization’s core purpose.
　　Finding & Keeping Great Employees identifies four basic organizational purposes―operational excellence, customer service, unleashing technology, and spirit. By focusing on one of these as their core purpose and using it to drive their selection and retention strategies, organizations will gain a long-term competitive advantage and create a workplace full of self-motivated employees who are highly purpose driven.
　　Based on research into best practices at more than 250 companies, this breakthrough book shares how some of today’s most progressive organizations are doing just that―and shutting down the revolving door―by leveraging their core purpose and corporate culture to attract and retain great employees. Written in a crisp, reader-friendly style, with numerous examples and case studies, it shows managers and HR professionals how to simplify and streamline the recruiting process?improve organizational focus by benchmarking their company’s practices against the world’s best-run companies?achieve a good fit between employees and corporate culture?become the employer of choice within their industry, their market, and their community.
　　In today’s tight labor market, finding employees that are keepers is critical to success. This book offers a powerful new action plan to help companies find and keep employees who will enable them to find and keep success.

作者简介 · · · · · ·

JIM HARRIS, Ph.D. (Indian Rocks Beach, FL), is president of The Jim Harris Group, helping companies create high-performance workplaces, and a frequent speaker at conferences and seminars. He is the author of Getting Employees to Fall in Love With Your Company (AMACOM).

图书目录 · · · · · ·

Preface
Acknowledgments
PART ONE: THE POWEROF FOCUS
　Chapter 1. The Great Challenge
　　The Cycle of Disconnection
　　Renewing the Connection
　Chapter 2. The Culture Connection
　　The Missing Link
　　The Four Core Cultures
　　Separate but Equal
　　The Benefits of Alignment
　　The Process of Alignment
PARTTWO: THE FOURCORE CULTURES
　Chapter 3. A Culture of Customer Service
　　A Culture That Solves Problems
　　Core-Culture Connections
　　Midway Services: Above and Beyond
　Chapter 4. A Culture of Innovation
　　On the Edge of Paranoia
　　Collective Craniums
　 Core Culture Connections
　 Cisco Systems: Making History Every Day
Chapter 5. A Culture of Operational Excellence
　 A Simple Foundation
　　Big Payoffs
　　Efficiency: Overcoming the "Herbies"
　 Quality Still Lives
　 Core Culture Connections
　SmithKline Beecham: Simply Better
Chapter 6. A Culture of Spirit
　 Why Spirit--and Why Now?
　 Three Types of Spirit-Driven Culture
　Core Culture Connections
　VanCity Credit Union: Right Values and Good Business
PART THREE: FINDING GREAT EMPLOYEES
　Chapter 7. Best Practices in Staffing
　　Eight Best Practices in Staffing
　Chapter 8. Staffing Best Practices in Action
　　Putting What's Best Into Action
　Chapter 9. Aligning Staffing to Core Culture
　　Customer Service Culture
　　Innovation Culture
　　Operational Excellence Culture
　　Spirit Culture
PART FOUR: KEEPING GREAT EMPLOYEES
　Chapter 10. Retention Best Practices
　　Eight Best Practices in Retention
　……
PART FIVE: GETTING STARTED
Recommended Readings
Index

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